Enable you to manage your SLA's
Knowing when contractual requirements have actually
been met and not just depending on your software developers could
save you from making payments before they have fulfilled their responsibilities.
The following suggestions assist your contract management processes.
We can assist you with implementing these suggestions with the ITS
services shown in the adjacent column.
|
Recommended Strategy
|
ITS Services
|
| Use acceptance
testing to know when to pay your developers: Companies outsourcing
their software development must be able to clearly define when
the developers have completed the job. ITS can use proven testing
methodologies to determine the compliance of your application
with respect to the contractual requirements. An independent
assessment can be made to know the right time to accept your
new system. |
Acceptance
testing |
| Make sure you
meet all relative regulations and standards: Many industries
now expect your application to meet various standards and this
compliance is being used by many companies as a differentiator
to attract end users. ITS can provide cost effective compliance
testing to ensure you meet these requirements and to enable
you to advertise your level of compliance. |
Acceptance
testing |
| Monitor your production
system's end-to-end performance: Especially with web based
solutions, the importance of end-to-end performance in paramount.
Also, with the complexity of multiple vendors providing different
parts of the system, the risks associated with performance are
increased. Ensure that you are the first to know of any issues
with critical system functionality and response times by conducting
regular production monitoring. |
Load
& stress testing |
|
